Throughout this policy, Raiden may also be referred to as raiden.gg, raiden.one, or Raiden1.
When you create an account or log in to any of our services, we may collect the following types of personal information:
We use the collected data for the following purposes:
Your information is encrypted within our restricted database, and access is limited to authorized personnel only. The information visible to Raiden team members is restricted to specific data necessary for providing support, including your Raiden login history, username, HWID, email, last IP, registration IP, linked Discord ID, license key, redemption date, Raiden UUID, membership status, succession number, device history, warnings applied to your account, notes applied to your account by support, actions applied by support to your account, and network event logs.
Network event logs refer to records of requests made from your device to our servers, such as downloading assets or verifying connections securely using HTTP certificates.
While we employ industry-standard security measures to safeguard your information, it is important to note that no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and update our security measures to protect your data, but we cannot guarantee absolute security against all potential threats.
Cookies are small text files which are set by Raiden on your computer which allow us to provide certain functionality on our site, such as being able to login.
Raiden is commited to offering a safe, and transparent steam of information to you as the owner of your account. Should you wish to terminate your Raiden account you can open a support ticket in our discord, or email us at [email protected] and the process will be confirmed, and process within 48 hours. All of your account information and associated data viewable, or utlized by us, can be found on our account page. Which is a personalized page which displays all accessable data collected about you.
Raiden offers no security gaurentees in regards to your data on our website. We've been around long enough to be able to do our best to offer you as much privacy as we realistically can, however we lack the skills necessary to offer 24/7 response to any kind of hack or exploits.
You have the right to opt out of certain data collection and processing activities. To request deletion of your data or to opt out of specific data processing, please contact us